Apparently where we live we are the only idiots that have cable on the entire street...30 plus homes. Therefore, if there is a problem it takes a lot longer to fix as there is not a huge incentive for them to service one client. We have called our cable provider 4 times in the past six months and I think we have finally had it. We have been researching Satellite Tv and I found a pretty good website, it's a good starting place. Satellite TV - Digital Satellite TV Providers - Dish TV Compare & Save
The site compares DirectTv and Dish Network on current pricing, channels offered etc. and you can order directly from the site if you want.