On Feb 11, 8:12 am, funkbastler <nob...@nowhere.somewhere.us> wrote:
> On 10 Feb 2007 07:41:20 -0800, beantown...@aol.com wrote:
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> >David,
> >Here is a copy of my e-mail to HughesNet today:
>
> >I have run out of patience trying to resolve the unacceptable service
> >(throughput speeds) with your company and tech support. They did in
> >fact resolve my problem about 3 weeks ago but whatever change you made
> >to the network (on your end) lasted only about a week or 2. I am back
> >to the same issues that I have documented with your company over the
> >last 3-4 months (since I upgraded to the HN7000S). I spoke with your
> >advanced tech support people yesterday (2/9/07) and they deny that
> >they did anything a couple of weeks ago when my service suddenly (the
> >day after I called and strongly complained) began giving me speed
> >tests that actually met (for the first time) your advertised speed
> >levels. It was strange that on the day my service began to run as
> >advertised I received a call from your tech support asking me how the
> >service was running.
> >I want to make it clear that I do not want to be charged for your
> >service until you correct the problem permanently. I am completely
> >dissatisfied with the service and your support.
> >I do not want to be disconnected from your service as Internet service
> >is critical to my day to day functions. As bad as your service is, I
> >still need it because there are no other options available in my area
> >at this time (not to mention the money I invested in hardware and
> >installation for your service).
> >I have filed complaints with Maine's State Attorney Generals office,
> >the FCC, FTC and BBB. I'm sorry it has come down to this but your
> >company is in a state of denial and you give me no choice.
>
> Soooo..... what kind of lousy throughput are you getting?
>
> At this moment, I'm getting 900 to 1200 kbits/sec on an NNTP download.
> Not as fast as their advertised "up to" figure, but quite acceptable.
>
> --
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Here's my download/upload speeds





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February 10th, 11:37AM - 332/8 kbps
February 7th, 07:16PM - 119/15 kbps
February 7th, 09:01AM - 704/9 kbps
February 6th, 06:32PM - 92/15 kbps
February 3rd, 01:06PM - 262/12 kbps
February 2nd, 08:20AM - 743/10 kbps
February 1st, 08:14PM - 109/16 kbps
February 1st, 07:48PM - 119/16 kbps
January 27th, 10:38PM - 284/58 kbps
January 26th, 08:28PM - 222/62 kbps
January 17th, 06:30AM - 743/12 kbps
January 16th, 09:23PM - 90/42 kbps
January 16th, 09:12AM - 729/31 kbps
January 15th, 07:24PM - 108/21 kbps
January 15th, 07:22PM - 93/24 kbps
January 14th, 06:30PM - 235/12 kbps
January 14th, 06:21PM - 95/18 kbps
January 14th, 06:00PM - 116/18 kbps
January 14th, 01:18PM - 372/16 kbps
January 14th, 09:06AM - 692/8 kbps
January 13th, 07:53PM - 294/30 kbps
January 13th, 07:50PM - 283/14 kbps
January 13th, 07:45PM - 227/24 kbps
January 10th, 11:04AM - 512/11 kbps
January 4th, 11:22AM - 444/9 kbps
December 15th, 03:48PM - 257/7 kbps
December 14th, 06:03AM - 659/6 kbps
December 13th, 12:52PM - 203/7 kbps
December 13th, 12:42PM - 86/7 kbps
December 12th, 09:53AM - 658/16 kbps
December 12th, 08:55AM - 663/14 kbps
December 12th, 08:51AM - 642/15 kbps
December 11th, 05:40PM - 622/21 kbps
December 11th, 05:39PM - 251/16 kbps
December 9th, 04:33PM - 575/23 kbps
December 7th, 03:13PM - 654/18 kbps
December 6th, 12:17PM - 560/33 kbps
December 5th, 06:12PM - 209/18 kbps
December 5th, 11:56AM - 232/17 kbps
December 5th, 11:24AM - 419/11 kbps
December 5th, 11:16AM - 442/22 kbps
December 5th, 11:14AM - 8/10 kbps
December 5th, 07:50AM - 800/7 kbps
December 4th, 03:22PM - 292/20 kbps
December 4th, 03:19PM - 336/35 kbps
December 4th, 03:17PM - 578/26 kbps
December 4th, 03:15PM - 292/31 kbps
December 3rd, 03:21PM - 238/21 kbps
December 3rd, 01:57PM - 293/7 kbps
December 3rd, 12:20PM - 377/28 kbps
December 3rd, 07:58AM - 798/24 kbps
December 3rd, 07:15AM - 794/12 kbps
December 2nd, 09:38PM - 316/28 kbps
December 2nd, 09:35PM - 496/13 kbps
December 2nd, 03:35PM - 351/25 kbps
December 2nd, 03:33PM - 278/28 kbps
December 2nd, 01:35PM - 258/30 kbps
December 2nd, 12:59PM - 224/17 kbps
November 30th, 04:36PM - 216/14 kbps
November 30th, 04:32PM - 159/19 kbps
November 30th, 02:16PM - 788/34 kbps
November 30th, 02:00PM - 779/30 kbps
November 30th, 01:48PM - 716/21 kbps
November 30th, 01:23PM - 674/7 kbps
November 30th, 01:21PM - 801/13 kbps
November 28th, 04:39PM - 671/35 kbps
November 28th, 02:51PM - 792/32 kbps
November 28th, 02:49PM - 776/39 kbps
November 28th, 02:46PM - 792/28 kbps
November 28th, 02:45PM - 777/23 kbps