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Re: Older Sky+ box provided for new install
Interesting question, with other interesting points to ponder.
Does a Sky + box "know" what size disk is fitted?
I have an old Pace + box, supplied (new) with a 40GB Samsung disk, which I
replaced around 18 months ago on the Samsung's failure with a 120GB Western
Digital disk - noisier, but hey, I'm 55 - my hearing's not what it was, the
only complainant is my son when he visits!
I have waiting for installation a 250GB Hitachi drive. It would be nice to
know whether or not Sky's enhancements were limited to box's serial numbers,
or whether they are capable of "reading" the hard disk size....
"Michael" <michael@gmailNOSPAM.com> wrote in message
news:qjiHh.29995$mn2.24574@newsfe7-win.ntli.net...
> I got Sky+ installed today. I am a new Sky customer after having cancelled
> my NTL/Virgin cable TV. I am obviously very keen on the PVR of Sky+ so
when
> I was ordering Sky last week I made a point of enquiring about the Sky+
box
> I will get fitted. The salesperson said that they didn't have access to
that
> information.
>
> Sky are just about to launch their new Sky Anytime service. This is their
on
> demand service and it only works with the newest 160GB Sky+ boxes (PVR3).
>
> Of course, when I got Sky+ installed today they fitted a crappy 40GB
Amstrad
> PVR2 box. This means that it can only store half as much recorded TV and
> won't support Sky Anytime.
>
> I called customer services and they said it was basically just your luck
> what box you get. Although, they did then say, confusingly, that it was
> because I got it discounted as an ex-cable customer, I got a reconditioned
> "grade A" box. Well if that's the case then why wasn't I informed this
when
> I enquired about the box to the Sky sales person?
>
> Surely as a brand new customer I should be getting the newest equipment. I
> requested a replacement box via their website today, and I'm awaiting Sky
> getting back to me.
>
> Anyone got any ideas what my rights are here? Or suggestions as to how to
> play this with Sky?
>
> I'm obviously only on day 1 of my 30 day cancellation/refund period, so
they
> know they could easily lose me.
>
>
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