I have talked to technical support twice on this problem. The past two days, from 8:00-8:30pm EST, my dish has had to "ACQUIRE SIGNAL" with errors 002 or Attention 015. It only happens from this time, but it goes on for the whole 1/2 hour. I have done all the dianostic solutions tech support gives, (which do not work), and they can give me no reason for why it would be going out. I have Dish Protection Plan and it will cost me $29 to have someone come out, but I think the problem is in their signal and not my equipment. Before I spend the $29, does anyone know what's going on? They won't refund the money if it is in fact their fault (I asked them this, and they said "It's not our fault because no one else is having an outage". I just have trouble believing that the system would work the other 23 1/2 hours of the day. The tech support guy said it's not sun spots either. Thanks for any info anyone can provide.