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Old November 9th, 2008, 13:07
snowflake snowflake is offline
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Dish Network has left me speechless!

Hey everyone, first post here. I need to sound off on something that happened to me recently and see what people's thoughts are on it.

On Thursday night I came home to find a few coaxial cables laying in my garden (funny I don't remember planting those) and looked up to see that my Dish 500 had been removed from the side of my patio and a Dish 1000 had been put in its place. I called Dish immediatly to ask what the heck happened. The guy who I spoke to was so helpless it wasn't even funny. He kept telling me that no changes were made to my account, nor would I pay more for my service so why am I worrying? Ok, fine, that's good news but it doesn't assist me in the fact that someone came onto my porch and removed something that was bolted to my house.

The next morning I got a better look at it in the sunlight and saw that 4 new coax cables had been drilled all the way around the side of the condo building and were going into my neighbors house. Needless to say I was PISSED. This guy had the audacity after I told him I wasn't interested in sharing my Dish service with him to call them anyway and get the technician to take my Dish without permission and put a different one up that could serve both households. To make matters worse when I asked Dish during my 1st phone call with them if they allow two seperate households to sign up with one Dish, and they told me no way, they don't do that. It's against their policy. At that point I'm worrying that my neighbor has managed to get a technician to do something illegal and now this illegal Dish is attached to my porch, so I filed a police report so it's on record that I had no part in this.

When I called Dish back to let them know that I knew for sure my neighbor had done this and they were violating a policy Dish had already told me about but they could still care less and just kept telling me to call the police after I had already told them I have a case. They also had the nerve to tell me that maybe I didn't remember what my Dish looked like.

There's a lot of things that I'm angry about the few biggest things is one, we get a lot of snow in my area and now my neighbor has to come around my house to clean off the dish if I don't do it before him. Two, because it needs to be cleaned and thus handled, it could be broken, and if that should happen which one of us takes care of the repair?

I know I always have the option of just asking Dish to remove the satellite but that's going to cause stress between me and my neighbor which would not have been an issue if I hadn't been forced into this sharing situation with him. I'm really hesitant to cause any bad blood between us as I don't need two guys who live next door to be angry at me, a girl who lives alone.

Appreciate anyone's thoughts on this or if they've heard of this happening.
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