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  #11 (permalink)  
Old March 9th, 2007, 18:19
Edster
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Re: Older Sky+ box provided for new install

David Taylor <davidt-news@yadt.co.uk> wrote in message

>On 2007-03-06, Edster <me@privacy.com> wrote:
>>
>> Sky Anytime just means that advertisers or broadcasters can pay Sky to
>> have whatever programme they choose automatically recorded whether the
>> viewer wants it or not. Its nothing like the Virgin idea where you
>> have a list of programmes that you can watch whenever you want.

>
>Surely that's identical to Virgin's idea in every way, except the
>programs are stored on the user's digibox (~80GB) rather than being
>stored on the broadcaster's equipment (multi-TB?). So you get less
>choice, but still get to view whatever programs are selected by
>Sky or Virgin at any time.


The difference being that Sky's offering will be from live/broadcast
TV, complete with ad breaks, writing all over the screen, and
banners/shoutovers telling you about programmes coming next that you
have already missed.

Sky also have a history of making mistakes that they benefit from
financially, so I wouldn't be particularly surprised if some programme
a sponsor is paying them to have your Sky+ box record took preference
over any programmes you had already set to record if they happened to
clash.
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  #12 (permalink)  
Old March 9th, 2007, 18:19
Edster
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Posts: n/a
Re: Older Sky+ box provided for new install

"Tumbleweed" <thisaccountneverread@yahoo.com> wrote in message

>
>"David Taylor" <davidt-news@yadt.co.uk> wrote in message
>news:slrneurh11.22sp.davidt-news@outcold.yadt.co.uk...
>> On 2007-03-06, Edster <me@privacy.com> wrote:
>>>
>>> Sky Anytime just means that advertisers or broadcasters can pay Sky to
>>> have whatever programme they choose automatically recorded whether the
>>> viewer wants it or not. Its nothing like the Virgin idea where you
>>> have a list of programmes that you can watch whenever you want.

>>
>> Surely that's identical to Virgin's idea in every way, except the
>> programs are stored on the user's digibox (~80GB) rather than being
>> stored on the broadcaster's equipment (multi-TB?). So you get less
>> choice, but still get to view whatever programs are selected by
>> Sky or Virgin at any time.
>>

>
>You were expecting logic from Edster? he has a pathological hatred of Sky,
>not sure why he hangs around here.


You're right of course, Sky have no interest in making money and only
have the interests of the viewer in mind.
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  #13 (permalink)  
Old March 9th, 2007, 18:19
The Wizard
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Posts: n/a
Re: Older Sky+ box provided for new install


"Edster" <me@privacy.com> wrote in message
news:45f0024f.7669562@news.astraweb.com...
> "Tumbleweed" <thisaccountneverread@yahoo.com> wrote in message
>
>>
>>"David Taylor" <davidt-news@yadt.co.uk> wrote in message
>>news:slrneurh11.22sp.davidt-news@outcold.yadt.co.uk...
>>> On 2007-03-06, Edster <me@privacy.com> wrote:
>>>>
>>>> Sky Anytime just means that advertisers or broadcasters can pay Sky to
>>>> have whatever programme they choose automatically recorded whether the
>>>> viewer wants it or not. Its nothing like the Virgin idea where you
>>>> have a list of programmes that you can watch whenever you want.
>>>
>>> Surely that's identical to Virgin's idea in every way, except the
>>> programs are stored on the user's digibox (~80GB) rather than being
>>> stored on the broadcaster's equipment (multi-TB?). So you get less
>>> choice, but still get to view whatever programs are selected by
>>> Sky or Virgin at any time.
>>>

>>
>>You were expecting logic from Edster? he has a pathological hatred of Sky,
>>not sure why he hangs around here.

>
> You're right of course, Sky have no interest in making money and only
> have the interests of the viewer in mind.


Oh dear... Now that's a definate lie and you know it ;-)

As for the OP, Sky do try to label subsidised boxes as *new*.

As long as they get another mug signed up for 12 months they are'nt
bothered.

That box might just last as long Sky need it to, Then a nice call out fee
for the customer to replace a second hand box!

I have both now but Sky effectively costs the most with replacement boxes,
My last box was replaced by a noisy,crappy Thompson so I doubt that lasting
long hence updating to VM+ for free.




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  #14 (permalink)  
Old March 9th, 2007, 18:19
Paul Martin
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Re: Older Sky+ box provided for new install

In article <45ee0043.7144875@news.astraweb.com>,
Edster wrote:

[Virgin on demand vs Sky Anytime]
> The difference being that Sky's offering will be from live/broadcast
> TV, complete with ad breaks, writing all over the screen, and
> banners/shoutovers telling you about programmes coming next that you
> have already missed.


The BBC recordings I've seen from cable have been off-air captures,
with banners and continuity announcers trailing the next programme.

--
Paul Martin <pm@zetnet.net>
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  #15 (permalink)  
Old March 9th, 2007, 18:19
John Russell
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Posts: n/a
Re: Older Sky+ box provided for new install


"Michael" <michael@gmailNOSPAM.com> wrote in message
news:%AlHh.7826$Yv5.3886@newsfe3-win.ntli.net...
> "Tumbleweed" <thisaccountneverread@yahoo.com> wrote in message
> news:5562u1F22o7r4U1@mid.individual.net...
>>
>> "Michael" <michael@gmailNOSPAM.com> wrote in message
>> news:qjiHh.29995$mn2.24574@newsfe7-win.ntli.net...
>>>I got Sky+ installed today. I am a new Sky customer after having
>>>cancelled my NTL/Virgin cable TV. I am obviously very keen on the PVR of
>>>Sky+ so when I was ordering Sky last week I made a point of enquiring
>>>about the Sky+ box I will get fitted. The salesperson said that they
>>>didn't have access to that information.
>>>
>>> Sky are just about to launch their new Sky Anytime service. This is
>>> their on demand service and it only works with the newest 160GB Sky+
>>> boxes (PVR3).
>>>
>>> Of course, when I got Sky+ installed today they fitted a crappy 40GB
>>> Amstrad PVR2 box. This means that it can only store half as much
>>> recorded TV and won't support Sky Anytime.
>>>
>>> I called customer services and they said it was basically just your luck
>>> what box you get. Although, they did then say, confusingly, that it was
>>> because I got it discounted as an ex-cable customer, I got a
>>> reconditioned "grade A" box. Well if that's the case then why wasn't I
>>> informed this when I enquired about the box to the Sky sales person?
>>>
>>> Surely as a brand new customer I should be getting the newest equipment.
>>> I requested a replacement box via their website today, and I'm awaiting
>>> Sky getting back to me.
>>>
>>> Anyone got any ideas what my rights are here? Or suggestions as to how
>>> to play this with Sky?
>>>
>>> I'm obviously only on day 1 of my 30 day cancellation/refund period, so
>>> they know they could easily lose me.

>>
>> How much did you pay? Sounds like you were inadvertently given some sort
>> of 'ex cable' discount based on an old box.

>
> £50 with free installation.
>
> I wasn't informed that I would be getting a crap box. I also specifically
> asked what box I was going to get. If they have a policy of giving the
> older boxes to discounted customers then they should at least inform them
> of that. Or at the very least be *aware* of it in case the customer asks.
>

With SKY you have to take responsibility. Their are stories of people who
bought the Thomson 160 having it replaced with a cheap 40GB one when it went
faulty.


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  #16 (permalink)  
Old March 9th, 2007, 18:19
John Russell
Guest
 

Posts: n/a
Re: Older Sky+ box provided for new install


"David Taylor" <davidt-news@yadt.co.uk> wrote in message
news:slrneurh11.22sp.davidt-news@outcold.yadt.co.uk...
> On 2007-03-06, Edster <me@privacy.com> wrote:
>>
>> Sky Anytime just means that advertisers or broadcasters can pay Sky to
>> have whatever programme they choose automatically recorded whether the
>> viewer wants it or not. Its nothing like the Virgin idea where you
>> have a list of programmes that you can watch whenever you want.

>
> Surely that's identical to Virgin's idea in every way, except the
> programs are stored on the user's digibox (~80GB) rather than being
> stored on the broadcaster's equipment (multi-TB?). So you get less
> choice, but still get to view whatever programs are selected by
> Sky or Virgin at any time.


Nope! Sat is a Broadcast Medium. Cable offers each user their own link which
can support users watching what they like, when they like.

SKY Anytime (TV) has to be "broadcast", hence the minuscule content for
which the reserved 160gb is more than enough.


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  #17 (permalink)  
Old March 9th, 2007, 18:19
Michael
Guest
 

Posts: n/a
Re: Older Sky+ box provided for new install

"John Russell" <john_e_russell@hotmail.com> wrote in message
news:45eec330$1_4@mk-nntp-2.news.uk.tiscali.com...
>
> "Michael" <michael@gmailNOSPAM.com> wrote in message
> news:%AlHh.7826$Yv5.3886@newsfe3-win.ntli.net...
>> "Tumbleweed" <thisaccountneverread@yahoo.com> wrote in message
>> news:5562u1F22o7r4U1@mid.individual.net...
>>>
>>> "Michael" <michael@gmailNOSPAM.com> wrote in message
>>> news:qjiHh.29995$mn2.24574@newsfe7-win.ntli.net...
>>>>I got Sky+ installed today. I am a new Sky customer after having
>>>>cancelled my NTL/Virgin cable TV. I am obviously very keen on the PVR of
>>>>Sky+ so when I was ordering Sky last week I made a point of enquiring
>>>>about the Sky+ box I will get fitted. The salesperson said that they
>>>>didn't have access to that information.
>>>>
>>>> Sky are just about to launch their new Sky Anytime service. This is
>>>> their on demand service and it only works with the newest 160GB Sky+
>>>> boxes (PVR3).
>>>>
>>>> Of course, when I got Sky+ installed today they fitted a crappy 40GB
>>>> Amstrad PVR2 box. This means that it can only store half as much
>>>> recorded TV and won't support Sky Anytime.
>>>>
>>>> I called customer services and they said it was basically just your
>>>> luck what box you get. Although, they did then say, confusingly, that
>>>> it was because I got it discounted as an ex-cable customer, I got a
>>>> reconditioned "grade A" box. Well if that's the case then why wasn't I
>>>> informed this when I enquired about the box to the Sky sales person?
>>>>
>>>> Surely as a brand new customer I should be getting the newest
>>>> equipment. I requested a replacement box via their website today, and
>>>> I'm awaiting Sky getting back to me.
>>>>
>>>> Anyone got any ideas what my rights are here? Or suggestions as to how
>>>> to play this with Sky?
>>>>
>>>> I'm obviously only on day 1 of my 30 day cancellation/refund period, so
>>>> they know they could easily lose me.
>>>
>>> How much did you pay? Sounds like you were inadvertently given some sort
>>> of 'ex cable' discount based on an old box.

>>
>> £50 with free installation.
>>
>> I wasn't informed that I would be getting a crap box. I also specifically
>> asked what box I was going to get. If they have a policy of giving the
>> older boxes to discounted customers then they should at least inform them
>> of that. Or at the very least be *aware* of it in case the customer asks.
>>

> With SKY you have to take responsibility. Their are stories of people who
> bought the Thomson 160 having it replaced with a cheap 40GB one when it
> went faulty.


How much more responsible should I have been? I asked Sky what box I was
going to get and they said they couldn't tell until the installer showed up
at my door with it.


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  #18 (permalink)  
Old March 9th, 2007, 18:19
Jim Watt
Guest
 

Posts: n/a
Re: Older Sky+ box provided for new install

On Wed, 07 Mar 2007 15:34:40 GMT, "Michael" <michael@gmailNOSPAM.com>
wrote:

>"John Russell" <john_e_russell@hotmail.com> wrote in message
>news:45eec330$1_4@mk-nntp-2.news.uk.tiscali.com...
>>
>> "Michael" <michael@gmailNOSPAM.com> wrote in message
>> news:%AlHh.7826$Yv5.3886@newsfe3-win.ntli.net...
>>> "Tumbleweed" <thisaccountneverread@yahoo.com> wrote in message
>>> news:5562u1F22o7r4U1@mid.individual.net...
>>>>
>>>> "Michael" <michael@gmailNOSPAM.com> wrote in message
>>>> news:qjiHh.29995$mn2.24574@newsfe7-win.ntli.net...
>>>>>I got Sky+ installed today. I am a new Sky customer after having
>>>>>cancelled my NTL/Virgin cable TV. I am obviously very keen on the PVR of
>>>>>Sky+ so when I was ordering Sky last week I made a point of enquiring
>>>>>about the Sky+ box I will get fitted. The salesperson said that they
>>>>>didn't have access to that information.
>>>>>
>>>>> Sky are just about to launch their new Sky Anytime service. This is
>>>>> their on demand service and it only works with the newest 160GB Sky+
>>>>> boxes (PVR3).
>>>>>
>>>>> Of course, when I got Sky+ installed today they fitted a crappy 40GB
>>>>> Amstrad PVR2 box. This means that it can only store half as much
>>>>> recorded TV and won't support Sky Anytime.
>>>>>
>>>>> I called customer services and they said it was basically just your
>>>>> luck what box you get. Although, they did then say, confusingly, that
>>>>> it was because I got it discounted as an ex-cable customer, I got a
>>>>> reconditioned "grade A" box. Well if that's the case then why wasn't I
>>>>> informed this when I enquired about the box to the Sky sales person?
>>>>>
>>>>> Surely as a brand new customer I should be getting the newest
>>>>> equipment. I requested a replacement box via their website today, and
>>>>> I'm awaiting Sky getting back to me.
>>>>>
>>>>> Anyone got any ideas what my rights are here? Or suggestions as to how
>>>>> to play this with Sky?
>>>>>
>>>>> I'm obviously only on day 1 of my 30 day cancellation/refund period, so
>>>>> they know they could easily lose me.
>>>>
>>>> How much did you pay? Sounds like you were inadvertently given some sort
>>>> of 'ex cable' discount based on an old box.
>>>
>>> £50 with free installation.
>>>
>>> I wasn't informed that I would be getting a crap box. I also specifically
>>> asked what box I was going to get. If they have a policy of giving the
>>> older boxes to discounted customers then they should at least inform them
>>> of that. Or at the very least be *aware* of it in case the customer asks.
>>>

>> With SKY you have to take responsibility. Their are stories of people who
>> bought the Thomson 160 having it replaced with a cheap 40GB one when it
>> went faulty.

>
>How much more responsible should I have been? I asked Sky what box I was
>going to get and they said they couldn't tell until the installer showed up
>at my door with it.


I would have declined to allow it indoors.
--
Jim Watt
http://www.gibnet.com
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  #19 (permalink)  
Old March 9th, 2007, 18:19
tiscali
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Posts: n/a
Re: Older Sky+ box provided for new install


>
> I'm obviously only on day 1 of my 30 day cancellation/refund period, so
> they know they could easily lose me.
>

Phone to cancel, it usually sorts out problems like yours.


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  #20 (permalink)  
Old March 9th, 2007, 18:19
The Wizard
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Posts: n/a
Re: Older Sky+ box provided for new install


"tiscali" <dakeb@nowhere.com> wrote in message
news:45ef0167$1_3@mk-nntp-2.news.uk.tiscali.com...
>
>>
>> I'm obviously only on day 1 of my 30 day cancellation/refund period, so
>> they know they could easily lose me.
>>

> Phone to cancel, it usually sorts out problems like yours.


True it might still work although I've seen posts on the group where going
to cancel has ended with Sky saying "Yes sure"

Seems they're worried over something and need all the cash they can.


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