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Old March 21st, 2007, 12:04
sanebutoverwhelmed
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Sky Freesat problem

Hi all

Before the recent Sky Free Trial I was having intermittent issues with
reception - namely BBC2, BBC3, BBC4, Men & Motors, some of the Zone
channels (especially Zone Horror) and most of the +1 and "extra"
channels (ie. Zone Reality +1 and Zone Reality Extra) would come up
with "No satellite signal".

After checking over the dish and connections to the box, I'd
occasionally get a signal and occasionally not. It seems to be off
more often than its on. It also seems to change status whenever we
have severe weather, going from hot to cold, or calm to windy, or
heavy rain etc.

I spoke to Sky and they told me an engineer would have to come out but
the basic charge is extortionate and I'd rather not pay it if I can...

If some helpful soul here has any tips, I'd really appreciate it!

I look forward to hearing from you

Noel

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  #2 (permalink)  
Old March 21st, 2007, 12:04
Steve Terry
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Re: Sky Freesat problem


"sanebutoverwhelmed" <sanebutoverwhelmed@gmail.com> wrote in message
news:1174044496.738783.23770@l77g2000hsb.googlegro ups.com...
> Hi all
> Before the recent Sky Free Trial I was having intermittent issues with
> reception - namely BBC2, BBC3, BBC4, Men & Motors, some of the Zone
> channels (especially Zone Horror) and most of the +1 and "extra"
> channels (ie. Zone Reality +1 and Zone Reality Extra) would come up
> with "No satellite signal".
> After checking over the dish and connections to the box, I'd
> occasionally get a signal and occasionally not. It seems to be off
> more often than its on. It also seems to change status whenever we
> have severe weather, going from hot to cold, or calm to windy, or
> heavy rain etc.
> I spoke to Sky and they told me an engineer would have to come out but
> the basic charge is extortionate and I'd rather not pay it if I can...
> If some helpful soul here has any tips, I'd really appreciate it!
> I look forward to hearing from you
> Noel
>

Borrow another STB it that cures it it's that.
Change the LNB (most likely cause)
(Unless you have a break in the coax)

Steve Terry


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  #3 (permalink)  
Old March 21st, 2007, 12:04
MJ Ray
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Re: Sky Freesat problem

"sanebutoverwhelmed" <sanebutoverwhelmed@gmail.com>
> After checking over the dish and connections to the box, I'd
> occasionally get a signal and occasionally not. It seems to be off
> more often than its on. It also seems to change status whenever we
> have severe weather, going from hot to cold, or calm to windy, or
> heavy rain etc.


Compare the channels against a listing (like www.lyngsat.com) and
look for common features: horizontal or vertical? High or low band?
Which satellite? (2a/2b/2d/eb) If h/v or satellite is the common
feature, the dish might not be aimed right - check the signal meter
in the service menu, either when you're having problems, or if you
obscure part of the dish with a damp cloth (make sure you can still
get some channels!). If it's high/low in common, then it might be
a broken LNB. Swapping with a known-good receiver (test each box on
each antenna) is usually an easy thing to try before spending money.

Just a brain dump - try any of the above at your own risk.
--
MJ Ray - see/vidu http://mjr.towers.org.uk/email.html
Free Sat FAQ: http://mjr.towers.org.uk/blog/2006/astefaq
Webmaster/web developer, statistician, sysadmin, online shop maker,
Workers co-op @ Weston-super-Mare, Somerset http://www.ttllp.co.uk/

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  #4 (permalink)  
Old March 21st, 2007, 12:04
Jomtien
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Re: Sky Freesat problem

sanebutoverwhelmed wrote:

> It also seems to change status whenever we
>have severe weather, going from hot to cold, or calm to windy, or
>heavy rain etc.


Likely causes, in order:

mis-aligned dish

faulty LNB

damaged/wet cable/connector at dish end

faulty tuner.

--
Digibox problem? : A reboot solves 90% of these.
The Sky Digital FAQ: http://tinyurl.com/8vef5
UK TV overseas: http://tinyurl.com/6p73
BBC/ITV reception trouble? ; http://www.astra2d.com/
----
Only the truth as I see it.
No monies return'd. ;-)
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  #5 (permalink)  
Old March 21st, 2007, 12:04
sanebutoverwhelmed
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Re: Sky Freesat problem

Thanks to all. Very helpful posts. I'll check it all out and let you
know what I find.

Thanks again

Noel

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  #6 (permalink)  
Old August 12th, 2009, 17:30
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Sky Freesat problem

Hi!
Sky Freesat will never give the problem always
Its been confirm that a further three Freesat IDTV’s are due from Panasonic later this year, although we are unsure at this stage what size ranges these will cover. It was also mentioned that Richard is in discussion with other manufacturers including Samsung, Toshiba and Sony about manufacturing Freesat models to improve the supply situation now and in the future.

To find the details click here .....

Last edited by alberty2k; August 12th, 2009 at 18:35.
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  #7 (permalink)  
Old September 10th, 2009, 06:05
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This discussion was very useful. Thanks to all who posted.
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